Frequently Asked Questions

Coaching is beneficial for anyone who is motivated to grow, change, or achieve a specific professional goal. Our clients include:

• Professionals feeling stuck or undervalued in their careers
• Managers and leaders who want to improve their leadership effectiveness
• Professionals navigating a career transition or promotion
• Entrepreneurs launching or scaling a business
• High-achievers who want to maintain performance without burning out
• Communication-focused professionals who want to present with more confidence

If you are willing to be honest, to be challenged, and to take action — coaching will work for you.

Yes — all of our coaches hold professional coaching certifications from internationally recognised bodies, primarily the International Coaching Federation (ICF). Our lead coaches hold either the Associate Certified Coach (ACC) or Professional Certified Coach (PCC) designation.

In addition to their certifications, all our coaches undergo regular group supervision, continuing professional development (minimum 40 hours per year), and internal peer review. This ensures the highest standards of coaching quality and ethics.

We offer six core service lines:

• Personal Development Coaching — one-on-one coaching for individual growth and professional effectiveness
• Communication Skills Training — group and individual programmes to build confident, clear communication
• Executive & Leadership Coaching — intensive coaching for managers, directors, and C-suite leaders
• Career Transition Coaching — support for professionals changing roles, sectors, or starting businesses
• Team Workshops — facilitated team development sessions and group coaching
• Corporate Training Programmes — bespoke, organisation-wide training and development initiatives

Visit our Services page for full details on each programme.

Absolutely. We offer online coaching via Zoom for clients throughout Uganda and East Africa. Many of our most successful coaching relationships are conducted entirely online, and our clients regularly tell us that the experience is just as impactful as in-person sessions.

We have clients in Gulu, Mbarara, Jinja, Fort Portal, and across Kenya, Tanzania, and Rwanda who participate in our programmes remotely.

Yes — we regularly deliver in-house training and workshops at our clients' premises throughout Uganda. We can travel to Kampala, Entebbe, Jinja, Mbarara, Gulu, and other locations depending on the scope of the programme.

For corporate and group engagements, we first conduct a needs assessment to understand your organisation's specific context and objectives, then design a bespoke programme that fits your team and your culture. Please contact us to discuss your requirements.

Getting started is simple. Here's what happens:

• Step 1: Contact us via the Contact page, WhatsApp, or email
• Step 2: We schedule a free 30-minute discovery call to understand your goals and answer your questions
• Step 3: We recommend the programme and coach that best fits your needs
• Step 4: We send you our programme proposal and agreement
• Step 5: Once confirmed, we schedule your intake session and begin your coaching journey

Most clients begin their first coaching session within one to two weeks of their initial enquiry.

The length depends on the programme and your goals. As a guide:

• Personal Development Coaching: 3–6 months (most popular)
• Executive & Leadership Coaching: 6–12 months
• Communication Skills Training: 4–8 weeks
• Career Transition Coaching: 2–4 months
• Team Workshops: 1–3 days

Research shows that a minimum of 3 months is needed to create lasting behavioural change, which is why we recommend at least a 3-month commitment for individual coaching programmes.

Each coaching session is 60 minutes and typically follows this flow:

• Check-in (5 min): How are you? What's happened since our last session?
• Agenda setting (5 min): What is most important for us to focus on today?
• Coaching conversation (40 min): Deep exploration of your topic using questions, reflection, and practical tools
• Action planning (10 min): What specific actions will you take before our next session?

Sessions are held weekly or bi-weekly, depending on your programme. Between sessions, your coach is available for brief check-ins via WhatsApp or email.

Our individual coaching packages are:

• Starter: UGX 450,000/month — 2 sessions per month
• Growth (most popular): UGX 750,000/month — 4 sessions per month
• Executive: UGX 1,400,000/month — 6 sessions per month

For corporate and group programmes, pricing is based on the scope, duration, and number of participants. Please contact us for a tailored proposal.

We offer a free 30-minute discovery call for all prospective clients, with no obligation to proceed.

Yes. We understand that investing in coaching can feel like a significant commitment, and we want to make it as accessible as possible. We offer:

• Monthly billing (most popular)
• Discounted quarterly payment (5% discount)
• Mobile money payment via MTN MoMo and Airtel Money
• Bank transfer (Stanbic, Centenary, Absa Uganda)

We also offer a limited number of subsidised coaching places for professionals from underserved communities. Please enquire if you are interested.

Our main office is located at Plot 12, Parliament Avenue, Nakasero, Kampala, Uganda. We are easily accessible from Kololo, the Kampala CBD, and most parts of greater Kampala. Parking is available on-site.

We also offer online coaching via Zoom for clients across Uganda and beyond. Many clients based in Gulu, Mbarara, Entebbe, and internationally conduct their coaching sessions entirely online.

Absolutely. Confidentiality is the foundation of an effective coaching relationship. Everything discussed in coaching sessions is completely confidential. Your coach will not share anything about your sessions with your employer, family, or anyone else.

The only exceptions (in line with the ICF Code of Ethics) are situations involving serious risk of harm to yourself or others — in such cases, we have a clear and transparent protocol for handling this sensitively.

For corporate coaching programmes, we agree the boundaries of confidentiality clearly with both the sponsoring organisation and the individual client before any coaching begins.

We track progress through clear, mutually agreed success metrics established at the start of your coaching programme. We conduct a formal progress review at the midpoint of every engagement, and a comprehensive end-of-programme review to assess outcomes against your original goals.

In our experience, clients typically begin noticing positive changes — in mindset, confidence, communication, or clarity — within the first 4–6 sessions. Deeper, structural changes typically emerge over 3–6 months.

We take client satisfaction very seriously. If at any point you feel your coaching is not meeting your expectations, we encourage you to raise this directly with your coach — an honest coaching relationship requires exactly this kind of feedback.

If after honest conversation you feel a different approach or a different coach would serve you better, we will facilitate a transition at no cost. Our commitment to your growth is genuine, not transactional. Please see our contact page to speak with Dr. Nakimera directly if needed.